Cipher Fantasy - Privacy Policy

Welcome to Cipher Fantasy. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fantasy sports platform, including our website, mobile application, and related services (collectively, the "Platform").

Please read this Privacy Policy carefully. By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.

2.1 Personal Information

We may collect the following categories of personal information:

• Identity Information: Full name, username, date of birth, gender, profile picture, and government-issued identification (for verification purposes).
• Contact Information: Email address, phone number, mailing address, and country of residence.
• Financial Information: Payment method details, transaction history, wallet balance, and withdrawal information.
• Account Credentials: Username, password, security questions, and authentication data.
• Profile Information: User preferences, fantasy teams, contest history, and performance statistics.
• Device and Technical Information: IP address, device type, operating system, browser type, mobile network information, and other technical identifiers.

2.2 Information Collection Methods

We collect information through various methods, including:

• Direct Provision: Information you provide when registering an account, updating your profile, participating in contests, or communicating with our support team.
• Automated Collection: Information collected automatically when you use the Platform, including through cookies, web beacons, and similar technologies.
• Third-Party Sources: Information from third-party service providers, identity verification services, payment processors, and publicly available sources.

2.3 Information About Minors

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have collected personal information from a minor, we will promptly delete such information. If you believe we may have collected information from a minor, please contact us immediately.

3.1 Primary Purposes

We use your personal information for the following primary purposes:

• Creating and managing your account
• Processing your deposits and withdrawals
• Facilitating your participation in fantasy sports contests
• Calculating and distributing winnings
• Verifying your identity and eligibility
• Providing customer support
• Communicating with you about Platform updates, contests, and promotions

3.2 Secondary Purposes

We may also use your information for the following secondary purposes:

• Improving and optimizing the Platform and user experience
• Developing new features, products, and services
• Analyzing usage patterns and trends
• Preventing fraud, cheating, and other prohibited activities
• Enforcing our Terms & Conditions
• Complying with legal obligations
• Resolving disputes and troubleshooting problems
• Conducting research and analytics

3.3 Marketing Communications

With your consent, we may use your contact information to send you promotional communications about our services, special offers, and events. You can opt out of marketing communications at any time by:

• Adjusting your notification preferences in your account settings
• Clicking the "unsubscribe" link in our emails
• Contacting our customer support team

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors and financial institutions
• Identity verification services
• Cloud storage providers
• Analytics and data processing services
• Customer support services
• Marketing and advertising partners

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., court orders, subpoenas, or government requests).

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, any user information owned or controlled by us may be among the assets transferred to third parties. We will notify you via email and/or prominent notice on our Platform of any change in ownership or uses of your personal information.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4.5 Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including data analytics, research, and marketing.

5.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication systems
• Secure network configurations
• Regular security training for our staff
• Periodic review and updates of security practices

5.2 Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable law. This notification will occur without undue delay and will include information about the breach and steps you can take to protect yourself.

5.3 Limitations

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6.1 Access and Correction

You have the right to access and update your personal information. You can review and modify most of your personal information directly through your account settings on the Platform.

6.2 Data Portability

Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

6.3 Deletion

You may request deletion of your personal information, subject to certain exceptions provided by law. Please note that we may need to retain certain information for recordkeeping purposes, to complete transactions, or to comply with our legal obligations.

6.4 Withdrawal of Consent

You may withdraw your consent to our processing of your personal information at any time. Please note that withdrawing consent may result in our inability to provide you with certain services.

6.5 Objection to Processing

You may object to our processing of your personal information in certain circumstances, such as for direct marketing purposes.

6.6 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

7.1 Types of Cookies We Use

We use various types of cookies and similar tracking technologies on our Platform:

• Essential Cookies: Necessary for the functioning of the Platform.
• Analytical/Performance Cookies: Help us understand how visitors interact with our Platform.
• Functionality Cookies: Allow the Platform to remember choices you make and provide enhanced features.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements and marketing communications.

7.2 Cookie Management

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience and/or lose access to certain features of our Platform.

7.3 Do Not Track Signals

Some browsers incorporate a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Given the lack of a uniform standard for DNT signal interpretation, we do not currently respond to DNT signals.

8.1 Cross-Border Transfers

Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from the laws of your country.

8.2 Transfer Safeguards

When we transfer your personal information to other countries, we will implement appropriate safeguards to ensure that your information receives an adequate level of protection, such as:

• Standard contractual clauses approved by relevant data protection authorities
• Binding corporate rules for transfers within our corporate group
• Consent mechanisms where appropriate
• Other legally approved mechanisms

9.1 Retention Period

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy our legal, accounting, or reporting requirements.

9.2 Retention Criteria

To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information and whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements

9.3 Account Closure

When you close your account, we may continue to retain certain information for legal, regulatory, and legitimate business purposes. We will securely delete or anonymize your personal information when it is no longer needed.

10.1 External Links

Our Platform may contain links to third-party websites, applications, or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10.2 Social Media Features

Our Platform may include social media features, such as the Facebook "Like" button or sharing widgets. These features may collect your IP address and which page you are visiting on our Platform, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing them.

11.1 Policy Revisions

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes to this Privacy Policy, we will notify you by:

• Sending an email to the address associated with your account
• Displaying a prominent notice on our Platform
• Updating the "Effective Date" at the top of this Privacy Policy

11.2 Review of Changes

We encourage you to review this Privacy Policy periodically for any changes. Continued use of the Platform after the posting of changes constitutes your acceptance of such changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiries as soon as possible and within the timeframes specified by applicable law.

13.1 European Users

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under applicable data protection laws, including:

• The right to request access to and rectification or erasure of your personal data
• The right to restrict processing or object to processing
• The right to data portability
• The right to lodge a complaint with a supervisory authority

For purposes of European data protection laws, the data controller is Cipher Fantasy, located at the address specified in the "Contact Us" section.

13.2 California Residents

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect about you
• The right to request deletion of your personal information
• The right to opt-out of the sale or sharing of your personal information
• The right to non-discrimination for exercising your rights
• The right to limit the use and disclosure of sensitive personal information

To exercise these rights, please contact us as described in the "Contact Us" section.

13.3 Other Regions

Additional privacy notices or policies may apply to residents of other regions. If applicable, these notices will be made available on our Platform or provided to you directly.

We do not intentionally collect any special categories of personal data (also known as sensitive personal data) such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, or data concerning sexual orientation. Please do not provide such information to us.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. You can update your personal information by accessing your account settings on the Platform or by contacting our customer support team.